We manually approve the credits. It should take several minutes. Please contact us through whatsapp to escalate the credit approval.

Yes you can. When your cart total (not including delivery charge) exceeds the available credit, there will be a button on the cart page that will ask if you would like to use the credit as partial payment option.

For example, you have total RM150 credits left. The total order in your cart is RM140, and the delivery charge is RM12. Total RM152. Partial payment will NOT be available because the total order is RM140 (below RM150). The solution to this is to add a few more products to your cart so that the total items in cart exceeds RM150.

No. There will be no expiry date for you to use the store credits.