Customer Help
Our happiness team is always here to assist.
Meal information
Product Info
We recommend 1-2 weeks in the normal chiller, or up to 9 months in the freezer. Please store the food in the chiller or freezer immediately once you have received the delivery. All meals are vacuum packed to preserve freshness.
You can either:
1) Reheat in the microwave. If the meal is frozen, make sure you thaw it first. Then reheat for about 3 minutes in the microwave.
2) Steam/Boil in hot water. Dip the packet in hot water for about 3-5 minutes.
Yes. All of our food source is from Halal certified suppliers. Our central kitchen has also gone through JAKIM examination for certification.
You can send us a whatsapp message (011 3334 6269) to fix the shipping address.Â
You can cancel your order within 1 day of your purchase date. We can refund your payment after the funds have cleared in our account. The amount to be refunded is your order total minus payment processor fee.
To pre-order a sold out item, please contact us via whatsapp (011 3334 6269)
Download our web app to your mobile home screen to get special discounts.
For iOS : Click the share button, and find Add to home screen.
For Android: Click the 3 dotted menu from the browser, and then Add to home screen.
Common purchase queries answered
Orders and Shipping
We deliver anywhere* in Semenanjung Malaysia. If you stay in Klang Valley, you can either choose express delivery using Lalamove/Grab or Frozen Delivery. For frozen delivery outside Klang Valley, you can expect to receive it within 5 working days.
The quickest you can receive the delivery is the day after tomorrow. You can pick your preferred date and time slot for delivery at the checkout page. We will update you with tracking before attempted delivery.
Go to the My Account page from the top menu, and create an account by signing in to your gmail or facebook.
To change your shipping address, go to My Account page, and click Addresses. Edit it from there.
Send us a whatsapp message to know when your parcel is being shipped out.
Yes. We deliver all in one go. For small orders, we will send them in a cooler bag. For orders above 25 packs, we will send them in an ice box.